Safe & Responsible Play

Responsible Gaming
at fg61

fg61 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming tools help you stay in control — because your wellbeing always comes first.

21+ Age Minimum
24/7 Support Team
Deposit Limits
100% Self-Exclusion

21+ Age Restriction — Strictly Enforced

The fg61 platform is intended exclusively for adults aged 21 and above. Gambling by persons under the age of 21 is strictly prohibited. fg61 conducts mandatory identity and age verification (KYC) for all accounts prior to processing any withdrawal. If you believe a person under 21 has accessed this platform, please contact us immediately at [email protected]. We take underage gambling prevention seriously and act on all reports without delay.

Our Commitment to Safe Play

At fg61, we believe that online gambling should always be a form of entertainment — not a financial solution, a way to escape personal difficulties, or a compulsive habit. We are dedicated to providing every player in Bangladesh with the tools, resources, and guidance they need to keep their gaming experience positive and within their personal boundaries.

Responsible gaming is not simply a policy statement for fg61 — it is a core operational principle. From the moment you register your account to every session you play, our platform incorporates safeguards designed to help you monitor your own behaviour and intervene before gambling becomes a concern. We integrate these tools directly into the fg61 account dashboard so they are always accessible when you need them.

Problem gambling affects a small but significant portion of players globally. In Bangladesh, as in all markets, it is important that players understand the difference between recreational gambling — where sessions are time-limited, budget-controlled, and treated as leisure — and problematic gambling, where control is lost and the activity begins to negatively affect finances, relationships, and mental health.

fg61 actively monitors player behaviour for signs of problem gambling using a combination of automated alerts and human review. If our systems identify patterns of concern — such as rapidly escalating deposit volumes, unusually long session durations, or repeated attempts to circumvent self-imposed limits — our responsible gaming team will reach out proactively to offer support and information.

Remember: Gambling should be fun. If it stops being fun — if you feel anxious, irritable, or preoccupied with gambling — please use the tools on this page or contact our support team at [email protected]. Help is always available, and reaching out is always the right call.

Responsible Gaming Tools

fg61 gives every registered player in Bangladesh direct access to these protective features from within their account settings.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis in Bangladeshi Taka (৳). Once a limit is reached, fg61 will automatically decline further deposits until the period resets. Lowering a limit takes effect immediately; raising a limit requires a 24-hour cooling-off period before it applies.

Session Time Limits

Define how long a single gaming session may last. When your session limit is reached, fg61 will display a clear notification and, if you choose, automatically log you out. Session time tracking helps you stay aware of how long you have been playing — a factor often underestimated during extended slots or live casino sessions.

Time-Out (Cool-Off)

Take a structured break from fg61 without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. All promotional communications are suspended for the duration of your break.

Self-Exclusion

Self-exclusion is a permanent or long-term measure for players who feel they need a more serious intervention. You may request self-exclusion for a period of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended, all marketing is stopped, and re-registration attempts are blocked. Contact [email protected] to initiate self-exclusion.

Reality Check & Activity Reports

fg61 provides periodic on-screen reality check notifications during active play, reminding you how long you have been playing in the current session and the net result of your wagers. Full activity reports — showing deposit history, wager history, wins, losses, and net position — are available at any time through your account dashboard.

Loss Limits

In addition to deposit limits, fg61 allows you to set a maximum loss threshold on a daily, weekly, or monthly basis. Once your net loss reaches the configured threshold for the period, fg61 will prevent further wagering until the period resets. This gives you a clear, automatic safety net on top of your deposit controls.

How to Activate Your Limits

Setting responsible gaming controls on fg61 takes less than two minutes. Follow these steps to put protective limits in place today.

Important: Increasing or removing a limit you have previously set requires a mandatory 24-hour waiting period. This cooling-off time is intentional — it gives you the opportunity to reconsider decisions made in the heat of the moment.

1

Log In to Your fg61 Account

Access your account through the fg61 Login page. Ensure you are using your registered email address and password. Two-factor authentication is recommended for added account security.

2

Navigate to Account Settings

Once logged in, click on your profile icon in the top right corner of the dashboard and select "Account Settings" from the dropdown menu. From there, choose the "Responsible Gaming" tab.

3

Select Your Limit Type

Choose from Deposit Limits, Loss Limits, Session Time Limits, or Time-Out options. Each limit type has its own configuration panel with clear fields for amounts (in ৳) or time durations.

4

Enter Your Preferred Value & Confirm

Enter your desired limit value and select the period (daily, weekly, or monthly where applicable). Click the "Confirm Limit" button. Stricter limits (lower amounts, shorter durations) take effect immediately. A confirmation email will be sent to your registered address.

5

Request Self-Exclusion via Support

If you wish to self-exclude rather than set a temporary limit, please contact our support team directly at [email protected] with the subject "Self-Exclusion Request". Our team will process your request within one business day on Bangladesh Standard Time (BST, UTC+6).

Understanding Your Limit Options

fg61 offers four distinct categories of player-controlled limits. Each serves a different protective function and can be combined for comprehensive coverage.

Deposit

Deposit Limit

Cap the total amount you can deposit into your fg61 account over a set period. Choose daily (e.g., ৳1,000), weekly (e.g., ৳5,000), or monthly (e.g., ৳15,000) maximums. The most direct way to control your overall gambling budget.

Loss

Loss Limit

Set the maximum net loss you are comfortable with over a given period. fg61 tracks your running loss in real time and stops further wagering when the threshold is reached, protecting your finances even during a losing streak.

Session

Session Time Limit

Restrict how many minutes or hours you can spend in a single uninterrupted gaming session. fg61 displays a countdown timer and sends you an alert as your limit approaches, giving you time to wrap up naturally.

Wager

Wager Limit

Limit the total amount you can wager (bet) per day, week, or month regardless of wins or losses. Wager limits are particularly useful for slots and crash game players where individual bet amounts can accumulate quickly.

Warning Signs of Problem Gambling

Recognising the early signs of problem gambling is the first step toward getting help. If any of the following descriptions feel familiar, please reach out to our support team or consult a professional organisation.

Quick Self-Check

Do you spend more money gambling than you originally planned?

Do you gamble to recover money you have previously lost?

Do you feel restless or irritable when trying to cut down on gambling?

Have you lied to friends or family about how much time or money you spend gambling?

Has gambling caused problems with your finances, relationships, or work?

Chasing losses — increasing bet sizes or depositing more funds in an attempt to win back money already lost — is one of the most common and dangerous patterns in problem gambling. Every gambling session should be treated as independent; there is no mathematical basis for the belief that a loss must eventually be "corrected" by a win. If you notice yourself making unplanned deposits after a losing session, activate a deposit limit immediately.

Spending significantly longer gambling than intended — particularly when it interferes with meals, sleep, work, or family commitments — is a warning sign. fg61's session time reminders and activity reports are designed to help you stay aware of time spent playing. If you regularly ignore these reminders, it may be time to consider a formal session limit or a cooling-off period.

Gambling should only ever be funded from disposable income — money left over after all essential living costs (rent, food, utilities, transport, education) have been paid. Using money intended for household expenses, borrowing money to gamble, or selling personal possessions to fund gambling are serious warning signs that require immediate action. If you are in this situation, please contact our support team and consider self-exclusion while you seek professional help.

When gambling begins to cause tension, arguments, or deception within personal relationships — with family members, partners, or close friends — it has moved beyond recreation. Hiding gambling activity, lying about losses, or feeling defensive when loved ones raise concerns are significant indicators that gambling has become problematic. Honest conversations with trusted people in your life are an important part of recognising and addressing the issue.

Healthy recreational gambling is associated with enjoyment and entertainment. When gambling instead produces feelings of anxiety, guilt, shame, depression, or desperation — either during play or in its aftermath — this is a clear signal that the activity is no longer serving a positive purpose. Gambling to escape negative emotions or life stresses is a particularly high-risk pattern that can escalate quickly. Please use our time-out or self-exclusion tools and speak to a professional if you recognise this pattern.

Guidelines for Safe & Enjoyable Play

Follow these practical principles to ensure your fg61 experience remains a positive, controlled form of entertainment.

Set a Budget Before You Play

Decide on a fixed amount you are comfortable losing before your session begins — treat it as the cost of entertainment. Use fg61's deposit limit tools to enforce this budget automatically in Bangladeshi Taka (৳). Never top up your deposit mid-session because your budget ran out earlier than planned.

Schedule Breaks and Time Away

Plan regular breaks during sessions and schedule days — or even weeks — where you do not gamble at all. Maintaining balance and other activities in your life is essential. Use fg61's session time limits to build structured breaks into every gaming session automatically.

Play for Fun, Not for Income

No gambling strategy guarantees consistent profits. fg61's games — including slots, live casino, and cricket betting markets — involve inherent randomness and carry a house edge. Approach gambling as a leisure activity with uncertain outcomes, not as a reliable source of income or financial planning tool.

Accept Wins and Losses Equally

Wins and losses are both normal outcomes of gambling. Celebrate wins in proportion and accept losses as the cost of entertainment — do not let a win encourage you to gamble more than planned, and do not let a loss push you to chase your money back. Both reactions carry risk; disciplined acceptance of both outcomes is the hallmark of a responsible player.

Get Help & External Support

You do not have to face gambling-related difficulties alone. fg61's support team is available around the clock, and professional organisations can provide confidential, specialist help.

fg61 Support Team

Our dedicated responsible gaming support staff are available 24/7 on Bangladesh Standard Time (BST, UTC+6). Whether you want to activate a limit, request self-exclusion, or simply talk through your concerns, we are here to help without judgement.

Use subject line: "Responsible Gaming Help"

National Mental Health Support

If gambling is affecting your mental health, Bangladesh's National Mental Health Helpline (Kaan Pete Roi) provides confidential emotional support. Reaching out to a healthcare professional for gambling-related distress is always the right decision — your health is the priority.

Talk to Someone You Trust

Sometimes the most effective first step is an honest conversation with a family member, close friend, or trusted community figure. Breaking the silence around gambling problems reduces the shame and isolation that often make the situation worse. You are not alone, and support is closer than you think.

Play Responsibly with fg61

Your safety is our top priority. Explore our full game library knowing that fg61's responsible gaming tools are always one tap away. For questions about limits, self-exclusion, or account controls, our team is ready to help 24/7.